- Touchpoint Metrics Company News Section

Touchpoint Metrics Information
  • Denise Marshall
  • 201 Spear Street Suite 1100
  • Phone: 14159388100
  • URL:
  • Touchpoint Metrics is a customer experience solutions company. We deliver actionable data and on-demand customer insights to our clients and partners, leveraging technology and business intelligence to dramatically improve customer and employee satisfaction, loyalty, and engagement. Touchpoint MappingŪ On-Demand %u2014 our signature approach to quantifying customer experience %u2014 is a proprietary research and analytical model that brings the voice of the customer to life, automatically mapping the complex, cross-channel maze of touchpoints that influence customer experience and brand perception.
Touchpoint Metrics Press Release -