Silah Gulf, Bahrain, wins two prestigious awards with International Business Magazine LLC

Top Quote Silah Gulf, Bahrain, wins awards for Best Digital Transformation Project Middle East 2021 and Best CX in times of crisis Middle East 2021 with International Business Magazine LLC. End Quote
  • (1888PressRelease) May 26, 2021 - Silah Gulf, Bahrain, is known for being a dynamic Customer Experience solutions provider that offers expert services in the realm of business process management and innovative technology since 2009. It provides vast amounts of key insight into the end-to-end customer experience with tailor-made solutions and services. The company has transformed the Middle East, especially Kuwait, with its radical innovations and strategies with a network of 6,000 experts that have delivered more than 3,000 contact center projects globally. Silah Gulf is passionately committed to offering the very best to its clients. From telecommunications to travel and finance to assisting the governments of different regions in delivering operational efficiency and support. The recent alliance with Cisco, creating revolutionizing digital solutions such as Cisco’s Dynamic Interactive Voice Response (IVR) and Visual IVR solutions, is one of the key indicators of its ever-growing dynamics. The roll-out of the UCCE is part of Silah Gulf’s impressive customer experience solutions.

    In the second half of 2020, the company has equally participated as Silver Sponsor for the Virtual Bahrain 2020 Online Conference & Exhibition, a two-day virtual extravaganza for technology, leadership, and innovation. In these tiring times, the company has signed a successful partnership with one of the leading specialist hospitals, assisting them in implementing advanced contact center technology and BPO solutions for their customers. Silah Gulf is always hands-on to resolve issues without any delays to ensure the highest standard of customer satisfaction. The company is recognized for steadfastly maintaining a client-centric approach and undoubtedly remains an active advocate for transparency and commitment in all sectors.

    Ms. Trishna Das, the Chief Editor of International Business Magazine commented:
    “Today, the international market is radically changing and in dire need of a unique customer-centric solution provider rather than immediate profiteers. That’s where Silah Gulf comes in, exploring different ways for adequately meeting its consumers’ needs and demands since 2009. With increased transparency and customer loyalty, this firm is overcoming formidable barriers globally. For these remarkable achievements in such a challenging time, our magazine is honored and proud to present Silah Gulf with awards and recognitions in the field of customer solutions for the Middle East.”

    About International Business Magazine:
    International Business Magazine is a Dubai, UAE based pioneer Journal striving hard in line to carve a niche in already fierce competitive world of Business and Financial Award Journals. For Further Information please visit

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