Sabio.co.uk - Sabio.co.uk Company News Section

Sabio.co.uk Information
  • Grace Lee
  • Sabio UK, Enterprise House
  • Phone: 2076333900
  • URL: http://www.sabio.co.uk
  • [London, UK] - July 3, 2012 - Sabio, the specialist contact centre and unified communications systems integrator, has helped Thames Water extend its customer service capabilities with the successful deployment of a best practice Workforce Management solution based on Verint's Impact 360 WFM software. The WFM, which is one of Sabio's key contact centre solutions, gives Thames Water a powerful mechanism for guiding the performance of its customer contact operations. Advanced features such as agent availability, agent adherence, multi-week scheduling and back-office integration will combine to support the organisation in delivering on its key customer service goals as targeted by Ofwat's servic
Sabio.co.uk Press Release -

Sabio.co.uk

  • Thames Water extends Workforce Management capability with best practice Sabio WFM solution
  • Sabio, the specialist contact centre and unified communications systems integrator, has helped Thames Water extend its customer service capabilities with the successful deployment of a best practice Workforce Management solution based on Verint's Impact 360 WFM software.
  • Sabio, the specialist contact centre and unified communications systems integrator, has helped Thames Water extend its customer service capabilities w ...
  • July 05, 2012