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Ottawa-Built ALMATalk Opens Next Early-Access Wave for Canadian Businesses

Top Quote Canadian AI receptionist answers calls 24/7 in English, French and 30+ additional languages, then handles bookings, follow-ups and front-office work after the call. End Quote
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  • (1888PressRelease) September 03, 2026 - OTTAWA, Ontario - ALMA Intelligence Inc. has opened the next early-access wave for ALMATalk, its Canadian AI receptionist designed for businesses that depend on the telephone but need more than a traditional answering service or voicemail box. Built in Ottawa, ALMATalk answers business calls 24/7 with a natural conversational voice in English, French and 30+ additional languages. Callers do not navigate a phone tree. Alma identifies why the person is calling, answers questions using the business's own information, qualifies inquiries, books appointments during the conversation and transfers calls to a person when needed.

    But answering the telephone is only where the system starts.
    After the call, ALMATalk can create transcripts and summaries, maintain caller information in its built-in CRM, send confirmations and follow-ups through SMS, WhatsApp or email, and help teams keep track of the work created by each conversation. The current ALMATalk platform also brings additional front-office functions into the same environment, including client records, notes and team tasks, team chat and client files, a browser-based business phone, outbound campaign tools, invoicing and online payments, and video meetings with AI-generated notes.

    “For a small business, AI adoption does not have to begin with a massive technology project,” said Peter Nasr of ALMA Intelligence. “It can begin with something very concrete: a customer calls, someone answers, the appointment gets booked, and the work that needs to happen afterward is already moving.”

    A bilingual AI receptionist built for Canadian businesses
    Language is a central part of the product. ALMATalk handles calls in English and French and can serve callers in 30+ additional languages. Its current bilingual experience includes automatic language detection and the ability to continue a conversation when a caller changes between English and French during the call. That makes the platform particularly relevant to businesses serving bilingual markets in Ontario and Québec, including Ottawa–Gatineau, Montréal and other communities where customers may expect to be served in either official language.

    Businesses can test the experience directly through ALMATalk's live demo before applying for early access.

    From AI phone answering to front-office follow-through
    The company is positioning ALMATalk as more than an AI phone answering service. A traditional voicemail system captures a message. ALMATalk is designed to continue the workflow: determine what the caller needs, answer from the business's knowledge base, qualify the inquiry, offer available appointment times, route the conversation when human attention is required and create the information the team needs afterward. Appointments can be booked during the call and synchronized with supported calendars, including Google Calendar, Outlook, Cal.com and Apple Calendar. ALMATalk also works across phone, SMS, WhatsApp and email, allowing conversations and follow-ups to continue beyond the initial call.

    Early access is opening in waves
    ALMATalk remains in early access by application. Businesses are onboarded in waves so each assistant can be configured around the company's information, qualifying questions, booking rules and escalation preferences before going live. Founding businesses receive priority onboarding, early-access pricing locked in before launch and a direct line to the team building Alma. Business owners can experience the live AI receptionist and request a place in the next early-access wave through almatalk.ca.

    About ALMA Intelligence Inc.
    ALMA Intelligence Inc. is a Canadian technology company based in Ottawa, Ontario. Its ALMATalk platform is a Canadian AI receptionist and front-office system that answers business calls, qualifies inquiries, books appointments and manages the work that follows across voice and digital communication channels.

    Media Contact
    ALMA Intelligence Inc.
    Media Relations
    pr ( @ ) almatalk dot ca
    1-888-775-9770.

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