Etech is committed to innovation and to sharing practical experiences with the call center community. With its continued endeavors in providing effortless customer experience, Etech endorses cutting edge technology, including Artificial Intelligence (AI).
AI has helped to revolutionize call center quality monitoring systems and processes and is leading digital transformation of call center quality assur ...
Etech Global Services is very proud to announce that it has recently received the ISO/IEC 27001:2013 certification from the International Organization for Standardization (ISO), an international standard-setting body composed of representatives from various national standards organizations.
Nacogdoches, TX – ISO 27001 is a framework of policies and procedures that includes all legal, physical and technical controls involved in information ...
Etech has been granted an agreement by a main accident protection organization to give Inbound and Outbound voice administrations to its national customer base.
Nacogdoches, TX - Etech Global Services, a leading pioneer in the contact center industry, has recently announced new endeavors with three new clients ...
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