- Etech Company News Section

Etech Information
  • Jim Iyoob
  • 1903 Berry Drive
  • Phone: 936-559-2200
  • URL:
  • Etech is a leading provider of intelligent sales and service solutions utilizing inbound and outbound voice and web chat. We understand the importance of customer relationships. That%u2019s why all of our solution strategies are driven by the %u2018voice of the customer%u2019. Our stringent QA process ensures an ever-improving customer experience. We also gather critical business intelligence data from each customer interaction. And we do everything with the highest integrity and quality possible. These differences allow us to provide industry-leading service, stellar CSAT scores, and high performing sales and service solutions that enable our clients to increase revenue and delight their customers.
Etech Press Release -

  • AI's Integration with Quality Monitoring Effectively Enhances CX
  • Etech is committed to innovation and to sharing practical experiences with the call center community. With its continued endeavors in providing effortless customer experience, Etech endorses cutting edge technology, including Artificial Intelligence (AI).
  • AI has helped to revolutionize call center quality monitoring systems and processes and is leading digital transformation of call center quality assur ...
  • October 05, 2017
  • Etech Receives ISO/IEC 27001:2013 Certification
  • Etech Global Services is very proud to announce that it has recently received the ISO/IEC 27001:2013 certification from the International Organization for Standardization (ISO), an international standard-setting body composed of representatives from various national standards organizations.
  • Nacogdoches, TX ISO 27001 is a framework of policies and procedures that includes all legal, physical and technical controls involved in information ...
  • June 10, 2017
  • Etech Signs New Contracts
  • Etech has been granted an agreement by a main accident protection organization to give Inbound and Outbound voice administrations to its national customer base.
  • Nacogdoches, TX - Etech Global Services, a leading pioneer in the contact center industry, has recently announced new endeavors with three new clients ...
  • May 30, 2017