CENTURY 21 Capital REALTOR/Rochester Real Estate Agent, Tod Myers, named Individual Quality Service Pinnacle Producer for CENTURY 21 region

Top Quote Rochester MLS Real Estate Agent / REALTOR Tod Myers exceed client's needs when buying or selling a home in Rochester, NY. Myers awarded CENTURY 21 Pinnacle Quality Service Producer for CENTURY 21 region. End Quote
  • Rochester, NY (1888PressRelease) March 06, 2010 - "In 1991, Century 21 Real Estate LLC became the first nationally franchised real estate organization to contact clients nationwide to gauge customer satisfaction," said Baart. "In recent years, the nationwide CENTURY 21 System has embraced online and teamed up with IPSOS Loyalty, a highly reputed and well-recognized market research firm in the area of customer loyalty and satisfaction measurement." Baart added, "Tod does more than just sell a house. I've witnessed, and his client feedback confirms, that he goes far above and beyond clients expectations by guiding them thru the process of buying or selling a home in Rochester.

    Sometimes it's not what the client wants to hear when they are buying or selling, but that is what makes him successful. Clients trust his opinion because his experience and clients back those opinions up."

    For an individual REALTOR to receive this designation, the REALTOR must receive an 85% overall satisfaction index (measured between January 1, 2009 and December 31, 2009 with over 50% of all clients being surveyed. Clients both on the buying and selling side of homes in Rochester are surveyed with any feedback being provided back to the Principle Broker and the REALTOR to help in agent development.

    "In all honesty, I would rather receive this designation over being promoted as an agent that sells millions of dollars worth of property with a team of agents that end up with clients hating the level of service they received," said Myers. "All too many times, we forget that we are here for - the clients. They need us to take them thru one of the biggest purchases (or sales) they will make in their lifetime. We're here to guide and council. Not to just take a commission and put the client in the most expensive house they can afford or quickly sell a house leaving cash on the table." Myers added, "My clients get a lesson in Real Estate 101, but when I finish up their deal, they have the equivalent of a Masters Degree and wonder how they could have ever taken it on alone."

    REALTOR Tod A. Myers, ( a commercial and residential real estate specialist, is part of the Quality Service Award Winning Office, Capital Realty, a full-service real estate brokerage company selling homes in Rochester and western New York, with multiple divisions for relocation, fine home and estates, lakefront, investment and assisting seniors through Mature Moves and Transition Services based within the Legacy Communities. CENTURY 21 Capital is located at 31 Canal View Blvd, in Greece, NY, Richard Baart, Principle Broker. (585) 721-2180

    Century 21 Real Estate LLC ( is the franchisor of the world's largest residential real estate sales organization, providing comprehensive training, management, administrative and marketing support for the CENTURY 21 System. The System is comprised of more than 8,500 independently owned and operated franchised broker offices in 64 countries and territories worldwide. Century 21 Real Estate LLC is a subsidiary of Realogy Corporation, a global provider of real estate and relocation services.

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