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Altitude.com - Altitude Software Company News Section

Altitude Software Information

Jenny Dalis
Dubai Internet City, Bldg 1, Po Box 500071, Dubai,UAE
Phone: 9714 3918880
URL: http://www.altitude.com
About Altitude Software

Altitude Software (www.altitude.com) is the leader of unified customer interaction solutions, managing dynamic contact centres independently of platforms since 1993. With about 900 customers in 60 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 40 industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. "Altitude uCI" (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialler, voice portal, desktop front-end, monitoring and analytics. Altitude Software can be reached at 971 4 391 8880

Altitude Software Middle East & North Africa is located in Dubai Internet City, U.A.E, and is the multimedia contact centre market in those regions. Customers include National Bank of Abu Dhabi (UAE), The Etisalat Contact Center (UAE), National Water Company (KSA), Abu Dhabi Islamic Bank (UAE), Millenium Bank (Turkey), La Poste Tunisienne (Tunisia), Procco (Bahrain), Atento (Morocco), Ahli United Bank (Bahrain), Pizza Hut (KSA), National Bank of Oman, Advancia (Tunisia), Air Miles (UAE), and Yemen PTC.

Altitude Software Press Release -

Altitude.com

INET Rolls Out Outsourced Contact Centre Services Powered by Altitude Software
Fast-growing Outsourcer Deploys Altitude uCI for Sales, Marketing and Customer Care Operations. INET addresses the largest outsourced customer service market in the GCC region.
June 20, 2013

Al Hamra Village Boosts Customer Satisfaction with New RAK-based Contact Centre
Powerful but Flexible IP Contact Center Implementation Supports Major Master-planned community in the UAE. Al Hamra Village Delivers Customer Service Excellence with Altitude Software.
May 31, 2013

Altitude Software Spotlights Unified Customer Interactions at MECC 2013
Altitude Software to demonstrate world-class contact centre solutions to MECC 2013 delegates. Altitude's seminar session on Wednesday June 5th, 2013 at 1:00pm.
May 29, 2013

"Bring Social Media into your Business" recommends Altitude Software at Call Center Middle East 2012
Innovative IP Contact Centre Solutions on Display at Dubai Middle East Call Centre 2012 (MECC) Exhibition and Conference. Strengthened Partner Ecosystem and Expanding Client Base Fuel Altitude Software Growth and Profitability in MENA.
June 06, 2012

GAPCORP Boosts its Contact Centre Operations with Altitude Software
GAPCORP deploys world-class contact centre system to handle its fast-paced growth across the GCC.
March 06, 2012

National Bank of Oman Heightens Customer Service Standards with Altitude
The Muscat-based bank increases operational efficiencies and cements its image of excellence in the GCC with best-in-class contact centre.
July 21, 2011

Smart Link Sweeps Prestigious Middle East Call Centre 2011 Awards
Smart Link named Best Large Outsourcing Service Provider, Best Recruitment Program and Best Market Pioneer in KSA. Altitude Software user honored with key distinctions at Middle East Call Centre 2011 Awards.
June 21, 2011