Altitude.com - Altitude Software Company News Section
Altitude Software Information
Jenny Dalis
Dubai Internet City, Bldg 1,
Po Box 500071, Dubai,UAE
Phone: 9714 3918880
URL: http://www.altitude.com
About Altitude Software
Altitude Software (www.altitude.com) is the leader of unified customer interaction solutions, managing dynamic contact centres independently of platforms since 1993. With about 900 customers in 60 countries, Altitude strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has won 40 industry awards and it has been included by Gartner in the industry Magic Quadrants since 2000. "Altitude uCI" (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialler, voice portal, desktop front-end, monitoring and analytics. Altitude Software can be reached at 971 4 391 8880
Altitude Software Middle East & North Africa is located in Dubai Internet City, U.A.E, and is the multimedia contact centre market in those regions. Customers include National Bank of Abu Dhabi (UAE), The Etisalat Contact Center (UAE), National Water Company (KSA), Abu Dhabi Islamic Bank (UAE), Millenium Bank (Turkey), La Poste Tunisienne (Tunisia), Procco (Bahrain), Atento (Morocco), Ahli United Bank (Bahrain), Pizza Hut (KSA), National Bank of Oman, Advancia (Tunisia), Air Miles (UAE), and Yemen PTC.
Fast-growing Outsourcer Deploys Altitude uCI for Sales, Marketing and Customer Care Operations. INET addresses the largest outsourced customer service market in the GCC region.
Powerful but Flexible IP Contact Center Implementation Supports Major Master-planned community in the UAE. Al Hamra Village Delivers Customer Service Excellence with Altitude Software.
Altitude Software to demonstrate world-class contact centre solutions to MECC 2013 delegates. Altitude's seminar session on Wednesday June 5th, 2013 at 1:00pm.
Innovative IP Contact Centre Solutions on Display at Dubai Middle East Call Centre 2012 (MECC) Exhibition and Conference. Strengthened Partner Ecosystem and Expanding Client Base Fuel Altitude Software Growth and Profitability in MENA.
Smart Link named Best Large Outsourcing Service Provider, Best Recruitment Program and Best Market Pioneer in KSA. Altitude Software user honored with key distinctions at Middle East Call Centre 2011 Awards.