(1888PressRelease)
June 20, 2009 - Uniglobe selects ACT! By Sage India to improve Customer Contact Experience and Sales Management Process
New Delhi –Sage India, today announced that Uniglobe Air Travel Bureau, a global travel network organization offering a full range of travel management services in corporate and leisure travel, has selected ACT! By Sage CRM solution to improve upon its customer contact and sales management process.
Established in 1962 Uniglobe Air Travel Bureau is the largest franchise of Uniglobe Travel International in India. The team at Air Travel Bureau (ATB) was evaluating a CRM solution to automate its customer facing processes of sales and marketing with the core objective of improving sales revenues and customer contact experience. The team evaluated a number of leading CRM applications before choosing ACT!.
ACT! will be used by over thirty sales and marketing professionals of Uniglobe Air Travel Bureau to:
• Keep track of customer enquires
• Send apt marketing newsletters to prospects and customers
• Analyze Marketing ROI
• Maintain fruitful relationships with customers
Saurabh Narain, Director, Air Travel Bureau, stated: “We were looking for a solution that could assist us in tracking detailed contact information including notes, history, customer communication and sales opportunities all tied to our potential and existing customers for a complete integrated view. Also, we were looking for a mass mailing tool that could send personalized newsletters to our customers, giving us complete analysis on the success rate of the campaign. ACT! along with Swiftpage- Mass Mail Tool met our requirements perfectly”. He also mentioned ACT! has the best user friendly features which is one of the reasons why we chose ACT!
“ACT! by Sage is the #1 selling contact and customer management solution used effectively by more than 2.8 million users and over 43,000 additional corporate customers, including individual professionals, small business owners, corporate teams, and anyone who regularly works with contacts. ACT! by Sage Premium is specifically designed to benefit larger teams of users with increased data sharing capabilities, group scheduling functionality, advanced opportunity tracking and customization capabilities, robust dashboards and reports, and multiple security levels,” stated, Thomas Abraham, Managing Director, Sage India
About Uniglobe Air Travel Bureau
UNIGLOBE Air Travel Bureau, a global travel network organization, offers a full range of travel management services in both corporate and leisure travel. Established in 1962, Uniglobe ATB have a proven track record of stability, experience and delivering on promise.
About Sage India
Sage has over 1000 customers in India for its CRM, ERP, Payroll and HRMS products across industries like, Trading & Distribution, Manufacturing, Services, IT/ITES, Financial Services, Media, Travel and Hospitality.
To know more about Act! By Sage please visit http://www.sagesoftware.co.in/Customer-Relationship-Management-Crm-ERP-Payroll-Software-Company-India-ACT-By-Sage.aspx
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