TRUSTe Enters into Agreement with US Federal Trade Commission

Top Quote TRUSTe has settled the complaint brought by U.S. Federal Trade Commission (FTC) regarding two of TRUSTe's prior business processes. End Quote
  • (1888PressRelease) November 20, 2014 - TRUSTe announced that it entered into an agreement with the U.S. Federal Trade Commission (FTC) that settles a complaint brought by the FTC regarding two of TRUSTe's prior businesses processes.

    The agreement with the FTC covers two items: first, that TRUSTe did not ensure all certified websites removed a reference to TRUSTe as a non-profit entity after it transitioned to a for-profit enterprise in 2008; second, that TRUSTe did not complete the annual review step of certification from 2006 until January 2013 for clients who had signed up for multi-year agreements.

    This represents less than 10% of the total number of annual reviews the company was scheduled to conduct during that time. The Company has addressed both items.

    TRUSTe now requires the non-profit reference be removed from all active client websites as a condition of certification. TRUSTe also identified and fixed the process for annual reviews, and implemented new controls to ensure that every client receives the annual review step of their certification.

    More information and commentary from TRUSTe CEO Chris Babel can be found in the Company's recent blog post at truste.com/blog.

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