Los Angeles-Long Beach, CA (1888PressRelease)
November 14, 2008 - Having revolutionized online dispute resolution and arbitration, net-ARB.com is making a big move in furthering its founding goal of bringing trust and accountability to e-commerce with the introduction of a Consumer Confidence Program (http://www.net-ARB.com/consumer_confidence/) aimed at identifying merchants who stand behind their products and services with a promise to submit unresolved disputes to binding arbitration whenever requested by a customer. net-ARB's Seal of Trust (known to e-commerce gurus as a trust symbol) lets consumers know that not only will the merchant agree to binding arbitration when requested by the consumer, but also that the merchant has never defaulted on an arbitration judgment.
A 2006 Bear Sterns report found that over 50% of Internet users still don’t buy online, reinforcing earlier studies conducted by Internet giants Yahoo and Amazon.com, Pew Associates, and Greenfield Surveys showing that trust, or lack thereof, is the #1 concern of 90% of online shoppers. And they're fears are not unfounded according to the Internet Crime Complaint Center, whose online fraud complaints for 2006 total nearly $200 million. What's worse is that legitimate online merchants, particularly those without national name recognition, pay the price for this in the form of fewer sales.
Net-ARB's Consumer Confidence Program Seal of Trust is a verifiable trust symbol that can be installed on any website in seconds to reduce the abandoned shopping cart syndrome that frustrates so many online businesses struggling to finds way to assure wary shoppers they are on the up-and-up.
Consumer Confidence Program members also reap ancillary benefits by way of reduced costs associated with handling prolonged dispute resolution and negative Internet publicity left by frustrated consumers when disputes go unresolved.
Founded in 2005, net-ARB is an international online arbitration firm that specializes in convenient and affordable e-commerce dispute resolution. Check out the full website at http://www.net-ARB.com. It just may be the world's largest website devoted solely to arbitration. Don't litigate . . . arbitrate!
ABOUT net-ARB – The first and only online arbitration company that offers non-appearance dispute resolution by email. By revolutionizing the way that disputes are handled, net-ARB has taken thousands of the price, weeks out of the process and removed travel completely to make arbitration convenient and affordable to all.
CONTACT:
Kyle Lindley, President
net-ARB, Inc.
404-968-9438
media ( @ ) net-ARB dot com
www.net-ARB.com
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