TNT Express wins award for "Best Service Logistics Provider"
TNT Express, one of the world's largest express delivery companies, was selected by customers as the winner for the "Best Service Logistics Provider' of the year at the LogisticsWeek Awards 2012.
- (1888PressRelease) May 03, 2012 - TNT Express, one of the world's largest express delivery companies, was selected by customers as the winner for the "Best Service Logistics Provider' of the year at the LogisticsWeek Awards 2012. The award under the 'Users choice' category recognizes TNT for Excellence in operational performance, customer delight and change readiness among other parameters.
"This is indeed a proud moment and a pleasure to receive this strong vote of confidence from our customers" says Harpreet Singh, Country Director - Sales & Marketing. "By using TNT, customers can leverage on our extensive, secure networks and seamless distribution infrastructure through one point of contact. This means improved service levels, visibility, reliability and faster response times when dealing with high-value mission-critical goods" he added TNT pioneered Service Logistics in India and has lived up to its Service logistics mission statement "To bridge the gap between repair and transportation "by providing a complete suite of solutions supporting the servicing of a product throughout its lifecycle to customers.
TNT provides High technology customer's a unique end-to-end solution to manage their entire aftermarket supply chain. The solution has worked efficiently for both manufacturers of installed products, such as telecoms base stations and servers, as well as for consumer electronics devices, particularly mobile phones and laptops. The key benefits for the customer includes maintaining optimum spares inventory, improving repair or engineer vendor productivity visibility in supply chain and significant wastage reduction.
As the high technology market in India matures, after sales service is increasingly becoming a key differentiator that impacts a brand loyalty and customer retention. TNT's Service Logistics value proposition strives to improve the overall customer after sales experience and delight our customers by providing them with a competitive advantage in the market.
TNT Express is one of the world's largest express delivery companies. On a daily basis, TNT Express delivers close to 1 million consignments ranging from documents and parcels to palletized freight. The company operates road and air transportation networks in Europe, the Middle East and Africa, Asia-Pacific and the Americas. It employs 77,000 people and runs a fleet of 30,000 road vehicles and 46 aircraft. TNT Express made €7.2 billion in revenue in 2011.
TNT established its Indian operations in the year 1994, making it the first Multinational Express Company to set up operations in India on its own. Headquartered in Bangalore, TNT India has the pride of owning the widest network of company owned depots in India. TNT also operates 3 international gateways and provides a seamless connectivity to Europe, Americas and Asia Pacific enabling customers to choose the service based on their transit time requirements.