(1888PressRelease)
May 05, 2006 - Milpitas, CA May 02, 2006 - TheDressHut.com , one of the leading online retailers for Prom, and Bridesmaid dresses is continuing to provide exceptional customer service. This year, we have seem most online dress retailers increase their prices by an estimated 25%, TheDressHut.com is committed to keeping their prices lower than all other retailers.
This commitment to customers has led the company to grown two folds in just one year. "Today, we have twice as many dresses as we did last year, and at the end, it’s all thanks to our loyal customers who have always appreciated lowest prices and a high level of customer service.", said Arshad Ahmed, CEO of TheDressHut.com . "Today, customers care about getting the lowest prices just as much as they did yesterday, but customer service has now become a great deal for them. That’s one of the reasons, why we have stayed committed to provide the best customer service possible".
Indeed, customer service is extremely important in online orders. Ordering dresses online because of their prices has become a trend, but most online retails have failed to concentrate on taking care of customers. This is quiet the opposite with TheDressHut.com , where all customer service representatives have to go through 40+ hours of training, before they can get their "Customer Care Wings". This approach seems to pay off for TheDressHut.com . They have seen customer approval gains every month. "One thing that we always remind ourselves is ‘we are here, only because and for our customers’. This approach has been our cornerstone here at TheDressHut.com ".
TheDressHut.com just added a feature that allows customer to notify customer service when their order is needed. This allows TheDressHut.com customer service to work around the customer’s needs - not their own. This feature is one that most online retailers don’t currently have. “What this new feature allows is, if for some reason, we cannot complete an order, we will get in contact with our customers and notify them. They then have an option of having additional choices.” This feature has paid dividends, because now, it has allowed TheDressHut.com to process orders, on time and to the customers needs.
And it shows! Visit their website at http://www.TheDressHut.com
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