Mr. Cowan is a leading authority on the development of excellent customer service. His experience includes business planning, training, and managing day-to-day operations for a number of well known businesses, including Nordstrom’s, Marriott Hotel, Northwest Airlines, and the Washington Convention Center. He has trained thousands of employees in the United States and in Asia.
Oak Harbor, WA Looking for a fresh approach to providing extraordinary customer service? Need a strategy that will set you apart from your competitors ... |
