(1888PressRelease)
March 29, 2008 - The infamous phrase almost every business owner has heard whilst on the journey to financial freedom. But for over 70% of SME’s this year, the ‘dream’ will be short lived, as poor cash flow takes it’s toll. There is light at the end of tunnel, however, according to a Buckinghamshire based company which believes it has a simple solution to making businesses more cash positive. Introducing ‘Talk to Janet’.
‘Talk to Janet’ is the brainchild of New Opportunities (Europe) PLC – one of the UK’s fastest growing providers of customer contact solutions.
Bradley Kellard, Operations Director, explains: “Having been an SME ourselves, we understand the many challenges today’s business owners face. Poor cash flow is undoubtedly the most common, not to mention serious – the statistics speak for themselves. SME’s often wear different ‘hats’, from sales and marketing to customer support – but when it comes credit control, ringing round for money is the least liked task and often put off”.
Talk to Janet is a team of experienced ‘virtual’ credit controllers who work from their own offices, on behalf of SME’s to help get them paid on time. They telephone late payers from the clients’ Accounts Department and encourage prompt payment. They can also source credit reports so SME’s can make a calculated decision on what credit terms to offer, if at all any.
“Our credit controllers’ take a professional, firm and polite approach, but most importantly, ensure good customer relationships are maintained whilst protecting the clients cash flow. Our service costs a fraction of employing a credit controller and in the opinion of our clients, is a ‘must have’ for anyone starting out in business” Kellard concluded.
Notes:
New Opportunities has been established since 2002.
The company’s principal line of business is inbound and outbound call centre services.
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