(1888PressRelease)
September 03, 2008 - Computers have become a house hold item in the urban areas of any continent. Thus the need for tech assistance has grown rapidly in recent years. Many companies have been created around the world, with the sole idea of tech support. Though these companies can solve most computer problems, no service is free of cost. But while dealing with various customers around the globe for the last 8 years, Supportonclick has seen that often the customer calls up for very minor problems and even “silly” problems which can be solved on their own, only if they get proper guidance. “Computer Users” can be of any age and from various professions – a teacher, a student, a lawyer, a doctor, a secretary….and so on. Apart from IT professionals, it is difficult for the other professionals to understand the technical know how of computers.
With the aim of helping computer users with such tit-bit problems the company has decided to provide a free service to make their customers confidant and comfortable in handling the computers so that they can make the most of it. It is understood that the solutions can be provided only for common computer problems. The company Managing Director, Mr.M K Shah said “ Our customers could always get back to us to troubleshoot their computer problems at any time. We are happy that now not only will they have immediate access but also can take our help and information to sort out small computer problems on their own, without paying us for the service”.
The company is sure that this value added service would enhance their customer satisfaction and there by their customer relation. The company will be soon launching this service and the service will be available to anyone who registers to the company’s website. One of the chief spokes person of the company Mr.Sushmit Basu said that the company is having around 30000 customers at the moment in US, UK, Canada and Australia. The free service would definitely show an increase in the sales of the company.
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