(1888PressRelease)
November 29, 2008 - The message is processed by the IXI-UMS Server accordingly and then sent. Incoming messages can be received directly in the SAP-system, too. After the messages have arrived at the IXI-UMS system and have been processed, they are transferred to the SAP-system via SAPconnect and are routed to the inbox of the respective recipient.
SerVonic’s unified messaging solution IXI-UMS provides its functionality to several environments. For the optimum integration into SAP R/3 system environments, IXI-UMS offers the multitenant Connector 5.8 for use with SAP® R/3® (Release 3.1 or higher). The Connector, which can be configured by means of MMC-Snap-In, is installed on a Windows system as Service automatically. The IXI-UMS Kernel can be installed on the same machine or separately.
One IXI-UMS Kernel can collaborate with multiple IXI-UMS Connectors at a time. Especially for internationally operating concerns with several sites, serVonic developed a routing concept for IXI-UMS: Depending on the existing IT-infrastructure – e.g. centrally installed SAP system, locally installed messaging system such as Microsoft Exchange or IBM Lotus Domino –, a solution adjusted to the needs of the customer with optimal message distribution and delivery of the sending reports can be realized: IXI-UMS can be integrated and used in the respective messaging system locally as usual. The IXI-UMS messages can be sent via the head office directly out of SAP or via the messaging system. The IXI-UMS system at the head office routes the messages to the site via that the sending is the cheapest.
Availability
The IXI-UMS Connector 5.8 for use with SAP® R/3® provides the unified messaging features for systems like SAP R/3, SAP ERP, SAP All-In-One and SAP Business Suite and is available now at serVonic and sales partners. Further information at www.servonic.com
SerVonic, headquartered in Olching near Munich, Germany, is a leading manufacturer of software solutions with focus on unified communication with unified messaging and CTI. The products of serVonic support existing standards like standard interfaces and standard hardware; proprietary solutions are avoided. The company strives to provide its customers with future-oriented product development, with a focus on integration in available environments. serVonic is partner of Dialogic, IBM, innovaphone, Microsoft, Siemens, SAP and TE-Systems.
Manufacturer / Contact for Readers’ Inquiries:
serVonic GmbH
Ilzweg 7
D-82140 Olching
GERMANY
Phone: +49 8142 4799-0
Fax: +49 8142 4799-40
E-mail: servonic ( @ ) servonic dot com
http://www.servonic.com
Press Contact:
serVonic GmbH
Ilzweg 7
D-82140 Olching
GERMANY
Mrs. Angelika Huber
Phone: +49 8142 4799-12
Fax: +49 8142 4799-42
E-mail: a.huber ( @ ) servonic dot com
http://www.servonic.com
###
