Chicago, IL (1888PressRelease)
November 26, 2008 - Webgreeter.com has always firmly believed in maintaining employee satisfaction and has successfully achieved that. This also entails considerations regarding employees’ needs and wants, their basic necessities and what they are entitled to. Which is why Webgreeter.com made it a point to strictly observe all federal and state holidays, including the Veterans Day.
Veterans Day, falling on November 11, is a holiday honoring military veterans. Despite the fact that it is a federal and state holiday, only government offices and banks formally observe it. Most businesses and some schools stay open and follow regular schedules. The main reason for staying open, these businesses clarify, is the holiday’s proximity to Thanksgiving Day. Nevertheless, Webgreeter.com has always formally observed the holiday. But lately, Webgreeter.com decided to cancel the holiday and replace it instead with a day off out of floating days to fulfill the demands of their clients.
Webgreeter.com supplies Live Operators to a multitude of businesses. Live Operators initiate a conversation with visitors when they enter websites. A Live Operator’s job is to qualify web visitors through engaging them in an interactive conversation, and in the process generate sales leads. All the interactions with the visitors are safely recorded and transcripts of the actual conversations are forwarded to the website owners, which facilitates reviewing and an immediate follow up, if necessary. Presence of Live Operators on websites not only ensures a prolonged stay of visitors on websites, it also guarantees conversion of visitors into buyers. In short, the presales process is completely handled by these Live Operators, and one can see how much depends on them to handle this job ably to increase sales opportunities.
For these reasons, online businesses that are provided with these services demand their presence on their sites even on Veterans Day. Customers browse these sites regularly, even on the aforementioned day. These sites regularly receive feedback insisting the presence of Live Operators on Veterans Day as well, since they visit the sites to purchase their products/services on all sorts of state and federal holidays. Which is why Webgreeter.com has decided to cancel the Veterans Day holiday, and substitute it for a day off out of employees’ floating days. It is convenient for employees as well since they can choose a day off at their own pleasure. This is ideal since we please both the clients and the employees in this manner. It is also in keeping with Webgreeter.com’s principle to maintain employee satisfaction.
###
