(1888PressRelease)
December 01, 2007 - Rarely nowadays, we find books on hospitality and food service as complete, comprehensive and entertaining as HOSPITALITY AND FOOD BEST AND WORST: HOW TO SUCCEED IN THE FOOD AND HOTEL BUSINESS.
The beautifully written and designed book places a strong emphasis on guests’ service quality and hospitality leadership, and explains in detail how to succeed in the business. Some of the most important chapters deal with major problems establishments’ owners are facing everyday, such as, how to save money in managing a hotel and a restaurant; how to create attractive food and wine menus; where and how to find the perfect employees; how to enhance the performance of staff, from the general manager to the doorman; how to beat the competition and generate more revenues.
There are chapters that focus on the working place atmosphere; how to deal with difficult bosses, and cope with guests’ complaints; stress management; and new trends in hospitality that can create unlimited profits and attract more customers. In this context, the book becomes an essential training guide, and reference tool in daily operations.
Universities offering courses in hospitality, and culinary institutes are strongly advised to add this book to their libraries. Faculty will use it as a teaching text-book, students will learn a lot from its instructional content, and the professionals in the business will discover techniques and methods to prosper and develop their operations. This well written and documented tome is the perfect and most useful book for students, faculty and professionals in the hospitality and food business.
HOSPITALITY AND FOOD BEST AND WORST: HOW TO SUCCEED IN THE FOOD AND HOTEL BUSINESS is written by the legendary Maximillien de Lafayette, author of 117 books and contributor to 7 encyclopedia. Professor de Lafayette taught hospitality around the world, and he is currently serving as the President of the American Hospitality institute (www.americanhospitalityinstitute.org ). Published by Amazon.com Company and the American Hospitality Institute; 400 pages, large format. It is readily available and can be purchased directly at amazon.com
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