(1888PressRelease)
February 26, 2008 - MondoPay is introducing the new and improved technical and commercial support dedicated to its partners and customers.
The new improved helpdesk enables customers to view solutions, compare packages, get solutions tailored to specific needs, read articles and tips written by experts on automated help desk solutions, and get questions answered promptly by the MondoPay experts.
MondoPay Support Center is a ticket management and 100% web-based help desk system which can be accessed from any webpage of www.mondopay.com or business.mondopay.com, with no plug-ins, no client maintenance and no client updates. Customers can create and update tickets via online web based form or email easily, so you are able to track the history of support requests from inception to resolution, including routing, ownership and transfers . MondoPay Support Center also provide powerful service modules like automatic email notification, searchable knowledge base, administrable download and reports analyzer, offering our customers different options to help them get their issues resolved.
MondoPay is a trademark of McKay&Swan, founded 1993, company that launched the first complete internet payment system in Romania.
In this moment MondoPay is offering a broad range of secure online payment solutions including: credit card processing, free merchant tools, send and receive money and escrow service.
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