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16
Dec
2008

McQuaig Helps Standard Coffee Services Company Achieve 50% Reduction In Sales Turnover And Significant Revenue Increase

Standard Coffee Services Company, America’s largest coffee services company, achieved a 50% reduction in sales turnover and a significant revenue increase by using The McQuaig SystemTM. The Standard Coffee Services Company is a fine example of McQuaig’s proven, easy to use, web-based package of behavioral assessments for employment testing, job analysis, and self-development.


(1888PressRelease) December 16, 2008 - The McQuaig Institute® was founded by Industrial Psychologist Jack H. McQuaig and provides organizations with web-based tools to help them assess, select and retain the best people. These employment tests are used by over 1,000 companies globally and have proved to be infallible and objective assessment instrument that help determine the difference in styles of high performers and low performers.

Standard Coffee Service Company, one of the largest office coffee services [OCS] in the United States has experienced a spectacular turnaround resulting in reduced turnover and a more productive team after implementing the tools provided by McQuaig. Brian Gueniot, the Manager of Human Resources and Development had serious worries about the 40% turnover rate in Route Sales Representatives because this is something that can adversely impact a company’s profitability. His search for solutions led him to the McQuaig Word Survey and it proved to be a highly comprehensive, accurate assessment tool that would help plug the holes in their hiring system. Sure enough, with the help of the McQuaig System, Standard Coffee Service Company experienced a significant rise in its profitability and reduction in turnover costs.

Michael Gravelle, managing director of the McQuaig Institute says, “The typical hiring manager makes mistakes because he or she is in a hurry and gets a strong gut feel within seconds of meeting someone. McQuaig provides a second look at the candidate from an objective, scientific viewpoint.

About www.mcquaig.com

The McQuaig Institute was founded in the sixties by Industrial Psychologist Jack H. McQuaig. Since then, they helped many organizations achieve reduced turnover, increased productivity through more efficient teams and more engaged employees. The McQuaig System is flexible and can be tailored to suit the unique requirements of businesses, has results to prove that it is valid, reliable, fair and accurate. McQuaig supplies not only in-depth training but also on-going follow-up, counsel and advice. McQuaig assessments are used not only in sales and management but in a broad range of positions, including customer service to software developers.

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