(1888PressRelease)
July 09, 2008 - After having successfully positioned itself as a live chat solutions provider in Europe, North America and other parts of the world, Live2Support has recently begun offering its suite of dedicated live chat solutions to companies in India. The company’s software enables visitors of websites and customers to chat online with customer service representatives, technical support teams and sales departments in a completely secure environment in real time. Live2Support was launched in 2003 and provides chat-based customer support solutions to businesses. “Indian companies have recently carved out their online presence on the Internet in record numbers and are all set to deliver top-notch customer service on the web through live chat” said Kumar Jeswal, company CEO and founder. “At Live2Support, we are fully poised to bring Indian companies on to the chat-based customer support global platform,” he added.
Live2Support’s dedicated live chat solution has been developed especially for small, medium and large-sized companies that wish to build and preserve a two-way communication channel with customers. “We have found Live2Support to be an excellent way to stay in touch with our customers” said Gautam Khurana, CEO of http://Indastro.com, one of India’s leading Vedic astrological services company which recently signed up for live chat service from Live2Support. “Our customers can now receive answers to their questions instantly without having to wait for e-mail responses or making phone calls to us,” he said. The live chat medium is ideally suited for online commerce since it generates a paper trail and adds clarity to communication.
Live2Support’s product suite is subscription-based and does not require a technical background to use. It is currently being deployed worldwide in many industry verticals including travel and hospitality, education, exports, insurance, online shopping, industrial design and manufacturing. The company can be reached at support ( @ ) live2support dot com. You can also visit http://live2support.com for more information.
###
