Kochar to launch LearnMax Academy for BPO Industry
LearnMax Academy, one of the major initiatives from Kochar is all set to present variety of training programs on language, corporate presence and a lot more for every individual and the BPO industry.
- (1888PressRelease) August 06, 2012 - Kochar has a sound global learning and development background and is imminent organization involved in the creation and delivery of learning modules and learning solutions for over 5 years. It delivers bespoke learning interventions across multiple disciplines and multiple geographies.
The LearnMax Academy is the only learning center of its kind in Punjab. The academy offers a focused curriculum to enhance not just competencies but also to meet the goals and objectives of both the job seekers, employees and the company.
Academy enhances the skills of customer service executives to deliver better value to customers. Curriculum is designed to support needs of every young candidate who is looking for an entry in to BPO sector at intermediate and advanced levels. Unique training program blends training through instructor led workshops and discussion forums with e-Learning, m-learning to enhance skills and competencies of candidates.
Jitender Jain, CEO Kochar group says, "Whatever we have gathered and learnt over the years in the BPO industry, we need to offer it back to the industry. We have already done the soft launch with some batches but now we are all set to set the ball rolling."
Academy will have a special connect with the Tier II and Tier III cities and would also act as a vehicle for bringing transformation in rural areas through BPO. It is expected to offer special modules for candidates from rural areas to impart basic skills required for the jobs in the BPO industry, as LearnMax sees huge opportunities for rural BPO.
"There is dearth of institutes in Tier II and Tier III cities offering training for specialized BPO skills, processes, information security and the required technological skills for the BPO industry. We believe that till the time we make the people industry-ready, job initiation will not happen." says the CEO Kochar group.
LearnMax Academy has been established to address talent scarcity, build and enhance competencies, improve employee productivity, enabling Organisations to provide better value to customers and provide certification to candidates. Academy aims to produce graduates suited to the changing needs of a globalized economy and BPO sector- where decisions at key junctures are made not only on the basis of cost or labor arbitrage, but on customer and business experience.
LearnMax Academy provides a 30 days program catering to the services industry and corporate. The institute emphasizes practical experience-driven learning, even to the point of designing a unique curriculum.
Manoj Sharma leading the LearnMax Academy says, "We have crafted a program that places the candidates right in the center of experiential learning through various platforms like instructor, e-learning and m-learning for management of customer contact, corporate etiquette, personality development, and communication ethics. This will be backed by rigorous theory and evaluation for 35 percent of the program duration. In total, at the end of the program, every Learn Max entrant will be 100 percent ready to manage business interactions from day-one in the industry."