KANA Software, Inc. today announced it has expanded its strategic relationship with Layered Technologies, Inc. (Layered Tech) to develop and deploy Cloud Center, one of the world's largest cloud-based virtual private data centers (VPDC) for enterprise applications, including customer service solutions.
Lagan, a division of KANA Software, announced today that the City of Ottawa has selected its Government‐to‐Citizen (G2C) suite to power Ottawa's Citizen Service Management solution - enhancing residents' ability to access municipal services through various channels.
Lagan, a Division of KANA, today formally announced the latest release of Connect2Tell Web, the self service module of its award-winning Local Government Solution.
KANAŽ Software, Inc., a world leader in software solutions for Service Experience Management (SEM), has completed its acquisition of OvertoneŽ, Inc., a leading provider of social media and customer listening platforms for large, brand name companies.
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