IVR Technology Group (ITG) and GETI Partner to Add ACH to Pay-by-Phone Virtual Terminal
IVR Technology Group (ITG), a leading provider of intelligent voice response services and solutions, announced today a new partnership with Global eTelecom, Inc. (GETI), a premier electronic check processor and gift/loyalty card provider, to further increase the functionality of ITG's IVR Pay-by-Phone virtual terminal.
- Buffalo-Niagara Falls, NY (1888PressRelease) November 22, 2011 - The ITG, IVR Pay-by-Phone gateway, combines this ACH capability with credit card processing to offer a complete payment solution. A significant benefit to businesses using the Pay-by-Phone virtual terminal is the ability to certify PCI-DSS (Payment Card Industry Data Security Standard) compliance, because the system does not store credit card data over the VoIP network.
Users of the system are provided a dedicated dial in telephone number and met with a company specific greeting. Callers are then given customized instruction on how to complete their electronic payments. The call flows have been implemented in accordance with NACHA & GETI guidelines. There is no need for any additional hardware and/or software. ITG offers full support for a variety of system to system interfaces including integration with existing IVR systems and customer management software.
"This partnership with IVR Technology Group will substantially enhance payment processing options for GETI clients by integrating GETI solutions into the Pay-by-Phone virtual terminal," said John Laurell, vice president of technical operations at GETI. "Partnering with ITG offers us the opportunity to provide our resellers and their end user customers with the ability to field customer service calls for payment processing 24 hours a day."
About Global eTelecom, Inc. (GETI)
Global eTelecom (GETI) provides proprietary electronic Check processing and Gift/Loyalty services to over 55,000 merchants nationwide. GETI's products are marketed through sales channels of banks, independent sales offices and credit card processors. Global eTelecom's value added solutions include: Electronic POS Check Conversion, Paper Guarantee, ACH Debit, Checks-By-Phone, Checks-By-Web, Check 21 rdc, mobile Tele-Debit and Gift/Loyalty Card Processing. GETI is part of Sage North America.
For information, please visit http://www.Globaletelecom.com. Contact Contact: John Laurell, jlaurell(at)globaletelecom(dot)com, 1-877-454-3835
About IVR Technology Group
IVR Technology Group (ITG) is a provider of customized IVR (Interactive Voice Response) and SMS text messaging services through a suite of phone automation services that enhances customer communications, helps drive sales while lowering costs. Leveraging IVR Technology Group's Pay-by-Phone virtual terminal companies can quickly add additional solutions ranging from simple call routing to advanced interactive voice response and cloud based virtual support systems.
For more information, visit http://www.IVRTechGroup.com or call Mike Byrne, 1-800-438-1709 Ext. 201.