InQuira Promotes Nav Chakravarti to Chief Technology Officer
Enterprise Knowledge Leader Bolsters Executive Team to Support its Mission to Deliver a World-Class Customer Experience.
- (1888PressRelease) March 25, 2011 - SAN BRUNO, Calif., - InQuira, the leading provider of enterprise knowledge applications for multi-channel customer support, social CRM and sales enablement, today announced the promotion of Nav Chakravarti to chief technology officer (CTO) from his previous role as vice president of solutions at InQuira. The promotion comes at a time when InQuira is accelerating its technology development and innovation to provide even greater business value for knowledge-driven enterprise service, support and sales processes.
"Nav Chakravarti has brought a wealth of experience and a proven track record of success to InQuira," said Mike Murphy, CEO of InQuira. "His technology leadership and business acumen have been instrumental in evolving InQuira into a leading multi-channel customer support and Knowledge Management (KM) provider. With Nav operating as CTO, we are well positioned to drive further innovation in our knowledge platform and innovations, meet evolving customer demand and expand market leadership."
Chakravarti is a member of InQuira's founding team and has over 18 years of experience in consulting, program implementation and solution architecting. During his tenure at InQuira, he has held a variety of executive roles in solutions consulting, professional services and product marketing. Prior to InQuira, Chakravarti spent seven years at Cambridge Technology Partners (CTP) where as director, he drove growth in the Midwest region by leading and architecting large-scale distributed software and CRM implementations in a variety of industries. Chakravarti holds an MBA from the Anderson School at University of California, Los Angeles, and an MS in electrical engineering and a BS in computer engineering from Michigan State University.
"I'm honored to serve as our CTO. Being with InQuira since inception has provided me the historical perspective on the evolution of the Knowledge Management space, the corresponding growth and evolution of our offering and the drivers for our success so far," said Chakravarti. "I've had the privilege of engaging with our customers and partners to create, architect and deliver new applications that maximize business value based on our unique product capabilities. This perspective and experience will allow me to guide our product strategy so that we maintain our leadership position. I'm very excited about our future and am looking forward to increasing the depth and breadth of our solutions and product portfolio, and to ultimately broadening InQuira's strategic market footprint."
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InQuira Inc. is a leading provider of enterprise knowledge solutions that connect people to the answers they need. Companies around the world rely on InQuira solutions to increase customer satisfaction and loyalty with personalized interactions through Web self service, agent-assisted contact centers and knowledge intranets. InQuira was founded in 2002 and is headquartered in San Bruno, Calif. More information about InQuira is available at www.inquira.com.