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Today, businesses are increasingly catering to customers 24x7x365. This requires companies to amass, analyze and maintain a lot of information using complex networks of computers and latest technologies and applications. That%u2019s where IT-IMS comes into picture.
In India, the insatiable demand of the middle-class has forced companies to dish out round-the-clock services especially in sectors like retail, banking, hospitality, finance and insurance, telecommunications and healthcare.