(1888PressRelease)
August 28, 2009 - To provide a more helpful and friendly experience, we have announced the launch of our 24/7 Live Support Service, which marks a new height in our level of customer service.
The 24/7 Live Support Service - allows for live communication between the Customers / Visitors and our Customer Service Team.
Mahendra Singh (COO of ieCreate) said, "We are able to provide a complete range of contact options so that our customers can reach us in whatever way they would prefer; either through forum, by email or by live chat. Live chat enables us to provide immediate solutions to customer queries. Although our response rates for e-mail are already fast, some customers would like an even faster way what live support can provide."
According to Mr. Ronit Chauhan (CEO-ieCreate) “The quality of customer service is the key differentiator between high quality, low quality and indifferent companies. Good quality customer service keeps customers coming back; bad customer service drives customers away, taking their friends, family and workmates with them, ieCreate (http://www.iecreate.com) has always worked hard to provide world class service to their customers; we hope this live support system will enhance our customer service experience.
We extremely thank all of our customers and partners for the continued support, and hope that through this new service, we can improve our support network! Now we are 24x7x365. To access this service, please click on the LIVE SUPPORT icon at the right top of our website.”
To get more details, please visit: http://www.ieCreate.com
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