(1888PressRelease)
May 07, 2008 - Wayzata, MN, – Purchasing office supplies can sometimes be a difficult task given the fact that there are tens of thousands of products from which to choose. iBuyOfficeSupply.com announces the introduction of new customer service initiatives to help office product shoppers.
Learning from the experience of thousands of online purchasers a new, fresh perspective on what office product buyers need has been implemented. Online shoppers have specific needs and require the ability to locate their products at the time they need them. Often office supply web sites make it difficult to locate and purchase products given the wide variety of names, terms and titles used.
iBuyOfficeSupply.com has introduced their “Customer Service Plus” program, a refreshingly “new” look at old-fashioned customer service. Like the small-town office supply store no longer seen in today’s economic realities, iBuyOfficeSupply.com offers service through email, Live Chat as well as 800# telephone service in the United States with friendly, knowledgeable office product professionals. Questions about products, help locating hard-to-find items, or questions about quantity discounts can all be done through iBuyOfficeSupply.com’s customer service initiative.
Company president Ron Weber said that “he’s watched the industry as it’s gone from traditional companies to superstore and then online, all the while losing that old-fashioned ‘hands on’ service”. Helping the customer navigate the choices is “extremely important to our customers”, he continued.
“While we work very hard to make products exceptionally easy to locate we realized that there are times when customers will have questions. We’re here to help,” offered John Jordan, Director of Online Operations.
iBuyOfficeSupply.com was founded in 2007 to provide office supply consumers with a wide selection of office products, office furniture and related items. The site has grown significantly reaching tens of thousands of users each month.
If you’d like more information about iBuyOfficeSupply.com or to schedule an interview with Ron Weber please call 1-866-568-0524 or email pr ( @ ) ibuyofficesupply dot com.
