(1888PressRelease)
September 13, 2009 - The company has established local on-site support operations and special service package options, which require pre-registration by December 1, 2009, so that Harris can ensure the right inventory is on-hand and available throughout the event.
"Harris has implemented a comprehensive plan to provide its worldwide customers with full local support before and during the Games to ensure the best possible broadcast coverage," said Tim Thorsteinson, president, Harris Broadcast Communications. "From tailored service packages to on-site setup assistance and troubleshooting, Harris is committed to outstanding service throughout this high-profile, international event."
A ServicePAK is available to Harris customers at the Winter Games, which secures in-country Harris parts, equipment and technical support staff throughout a broadcaster's coverage of the event. Customers who currently hold a Gold ServicePAK that covers Harris products all year — or those who purchase a Gold ServicePAK now — will receive support during the 2010 Winter Games at no additional cost. This includes free advance exchange of equipment, 24x7 technical phone support and on-site technical support. Alternatively, customers can purchase a ServicePAK for at-the-Games support only. A final option is a "pay-as-you-go" ServicePAK, which allows for equipment exchange at exchange prices, as well as hourly rate technical support. (Event stock will only be available to pre-registered Gold ServicePAK and ServicePAK customers purchasing coverage for the Winter Games).
Customers attending the Winter Games are also encouraged to take advantage of the existing Harris Quick Ship program. This program makes available a cross-section of broadcast equipment, from audio cards and encoders to distribution amplifiers, routers, converters and synchronizers — ready to ship in 24 hours from the time an order is placed.
Harris Broadcast Communications offers products, systems and services that provide interoperable workflow solutions for broadcast, cable, satellite and out-of-home networks. The Harris ONE™ solution brings together highly integrated and cost-effective products that enable advanced media workflows for emerging content delivery business models.
About Harris Corporation
Harris is an international communications and information technology company serving government and commercial markets in more than 150 countries. Headquartered in Melbourne, Florida, the company has approximately $5 billion of annual revenue and more than 15,000 employees — including nearly 7,000 engineers and scientists. Harris is dedicated to developing best-in-class assured communications® products, systems, and services. Additional information about Harris Corporation is available at www.harris.com.
Contact Information:
Monica Heck
PR and Communications Manager
Europe, Middle East and Africa
Harris Broadcast Communications
monica.heck ( @ ) harris dot com
+353 87 963 1536
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