(1888PressRelease)
December 17, 2008 - DITTON PARK, UK – CA (NASDAQ:CA) today announced that Guernsey-based Generali Worldwide Group, an employee-benefit based insurance service provider, has implemented CA’s XOsoft High Availability and XOsoft Assured Recovery solutions to reduce email recovery time to less than 10 minutes and maintain a high level of system availability.
The implementation by Generali means that it can provide enhanced customer service, slash email downtime and improve productivity by switching to a replicated email and data server in minutes.
Redstor, a Managed Storage Services and Solutions company provided the initial advice on the benefits of CA XOsoft and helped with some of the initial training assistance and knowledge transfer on a webex for Generali.
Generali opted for CA’s solutions over competitor products because of distinctive features, such as rapid failover and restore capabilities, as well as CA’s flexible licensing approach and exceptional customer service.
Generali Worldwide Group Operations Manager Ian Davidson said: “With staff and clients all over the world, the Generali Worldwide Group relies heavily on the Internet and email to provide responsive customer service. CA and Redstor clearly understand the full spectrum of our needs – on an average day, more than 10,000 messages pass through our email system. It’s imperative that staff can access email at all times to ensure business continuity and uphold customer service. Disaster recovery is increasingly part of the contract-negotiation process, meaning it is imperative that we are able to compete here.”
Redstor Account Manager Chris Sigley said: “The CA solution provided the best fit. Redstor has a long-standing partnership with Generali and we always work to deliver best-of-breed solutions to meet our customer’s requirements. In this instance, CA’s XOsoft was perfect to enhance email service.”
CA’s UK Channel Sales Director, Tamar Brooks, said: “Today’s highly-competitive insurance market demands minimal IT-infrastructure downtime. Email is now crucial to delivering strong service to clients worldwide – and this is especially essential to Generali Worldwide. Our range of XOsoft products is ideal to ensure swift and efficient business continuity and recovery.”
Offering life insurance-based wealth management and employee-benefit solutions to a global market, Generali Worldwide Group – a specialist arm of Generali Group –values the ability to deliver secure, high-performance IT services to large numbers of users internally and externally. CA’s solution has enabled the customer to reduce email recovery to less than 10 minutes.
About Generali Worldwide
Generali Worldwide is a wholly owned subsidiary of Assicurazioni Generali S.p.A. Founded on the strength of this international presence and wide-ranging expertise, it provides employee benefit based insurance services to companies operating across international borders and their internationally mobile employees.
About Redstor
Founded in 1998, Redstor provides a range of Managed Services and traditional IT Solutions focused around storage, data management and protection. Redstor has over 10 years of expertise in supporting, monitoring and managing customers’ data, either at their site or on Redstor’s own on-line backup platform. Whether
delivering IT as a service or as a solution, Redstor provides businesses with the confidence that critical data will always be accessible and secure.
For more information, visit www.redsor.com
About CA
CA (NASDAQ: CA) is the world’s leading independent IT management software company. With CA's Enterprise IT Management (EITM) vision and expertise, organizations can more effectively govern, manage and secure IT to optimize business performance and sustain competitive advantage. For more information, visit www.ca.com.
For further information, please contact:
Lisa Stassoulli
Principal, Communications
Lisa.stassoulli ( @ ) ca dot com
+44 (0)1753 241372
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