(1888PressRelease)
November 07, 2006 - Freebirds World Burrito is just a click away. Texas’ favorite fresh fast casual restaurant known for its Monster burritos announced today the launch of their new online order service.
After months of research and consumer needs analysis, Freebirds created an online ordering system that’s user and Freebirds friendly. Customers interested in ordering online simply go to www.freebirds.com then click on “Feed Me”. This will navigate them to an area where they can submit an order or create an online profile. By creating a profile, the customer can save their orders for re-ordering at a later date. The customer then inserts their name, email address and telephone number. They are then asked to select one of the Freebirds store locations.
Following the same routine as in-store purchases, the Freebirds online ordering engine will ask the customer to select an item on the menu page. Once the menu item is selected, the customer chooses their options, such as rice, cheese, beans, meat, sauces, veggies, and extras. When the order is complete, a summary page will appear with all chosen items and ingredients and a total price. Upon submission, an order confirmation email is sent to the customer and to the appropriate Freebirds store. A Freebirds crew member calls to confirm each order with the time it will be ready for pick up.
“With the phenomenal increase in the number of households and businesses now connected to the Internet, an online ordering system was a no-brainer,” said Alan Hixon, COO of Freebirds World Burrito. “Our customers are experiencing the benefits of online ordering, especially during their rushed lunch times, and we are able to utilize better, faster and more efficient use of our resources resulting in improved customer service and satisfaction.”
Freebirds World Burritos currently has 15,797 customers in their online ordering database and the company has received nearly 500 online orders since the new system went online on October 20, 2006.
Continued Hixon, “The feedback we’ve received on the online ordering system has been phenomenal. To show our appreciation for those customers that have used and provided positive feedback, we’re sending them each a BIRD card for one free meal for their next visit.”
About FREEB!RDS WORLD BURRITO
FREEB!RDS WORLD BURRITO, home of the Monster Burrito, is a privately owned company, headquartered in College Station, Texas. The company currently operates sixteen FREEB!RDS WORLD BURRITO restaurants in the state of Texas (Austin, College Station, Fort Worth, Dallas, Houston, San Antonio, and Lubbock). FREEB!RDS WORLD BURRITO serves an “awe-inspiring experience” with each customized burrito.
FREEB!RDS lives by their motto “I’m not afraid of MONSTERS, I eat ‘em.”
For more information, visit www.freebirds.com.
