(1888PressRelease)
August 22, 2007 - Friday 14th September 2007
9.30am coffee, 10am - 12.30pm seminar, sandwiches and depart
Henley Management College
Greenlands, Henley-on-Thames, Oxon, RG9 3AU
Whether it's management development training, sales training, contact centre training or customer service skills improvement – is your training really paying off?
How does the money you invest in training staff add value to the business? By how much and over what time period? Normal methods of measuring training effectiveness – ‘happy' sheets and employee surveys for example – are fine, but do they help you convince senior management to invest effectively in people development? Can you really demonstrate the impact training has on the bottom line?
Over 3 years and following extensive research, 3C has developed an easy to use range of models, processes and online tools for measuring ROI in training. 3C has taken what is sometimes perceived as something very complex and created simple result oriented approaches for everyone to use.
You can see for yourself how our processes and wizard style online tools could help you demonstrate the real value of training in both staff competencies and organisational investment by joining one of our “ROI in Training” Master Classes.
Agenda
• How business values intangibles
• Key accounting metrics of value
• A look at leading edge ROI in training tools
• Case Studies from both private and public sector
The ROI Academy Offer:
• Proven methodologies for training evaluation
• Case examples of valuing customer service skills
• Models for aligning training programme design with business goals
• A range of software tools to help measure and manage performance - NB: The ROI Academy™ is not aligned to a single vendor for ROI in training tools. We have developed tools of our own and work with vendors of all leading enterprise tools
• Advice on appropriate ROI in training tools and systems for specific needs
• Training and Accreditation to use The ROI Academy™ tools
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