(1888PressRelease)
May 18, 2007 - As electronics and gadgets get increasingly complicated and fragile to use the need for fast, effective, and inexpensive support & repair services is on the rise.
"With the emergence of the Web2.0, more surfers are encouraged to share and collaborate knowledge. Since ordinary tech support suffered from inefficiency and bad reputation, it seemed like allowing consumers to exchange their tech support experiences was the right thing at the right time," says Yaniv BenSadon Founder & CEO of Fixya.com.
"It's a matter of time before the internet takes the place of troubleshooting and support centers. As consumers’ frustration from conventional tech support providers continues to rise, the best person to give a useful solution is a different consumer who had the same problem in the past."
Fixya has developed an online tech support platform where millions of people find technical assistance. The vast number of experts participating in this service from all over the world proves that the web2.0 concept of user to user support really works.
After successfully launching its community tech-support solution relying on offline messages, Fixya now steps into the next stage and provides a Free online chat support service.
"We noticed that both experts and consumers enjoy the live interaction through chat. Problems get solved quicker and with higher level of satisfaction.”
Fixya.com is the new leader in tech support services. Fixya offers an online tech support community where experts and consumers meet to solve their appliance and gadgets technical problems.
After recruiting initial funding from a group of private investors in 2005, Fixya raised VC capital. The company is rapidly growing and now employees 20 personal.
If you'd like more information about the company and its service please go to Fixya.com or send an email to info ( @ ) fixya dot com.
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