(1888PressRelease)
September 11, 2008 - Edcomm Banker’s Academy has successfully deployed Focus on Compliance, Take Charge! Achieving Teller Excellence, Achieving Sales and Service Excellence, and Achieving Bankwide Security Excellence to Citizens bank of Blount County, in addition to Learning Link®, for hosting and maintenance.
Focus on Compliance covers: Bank Secrecy Act (BSA), Anti Money Laundering (AML), USA PATRIOT Act, OFAC, Privacy, Gramm-Leach-Bliley, Sarbanes-Oxley, Reg CC, Check 21, Reg E, Truth in Lending, FCRA, FACT Act, ECOA, Fair Lending, HMDA, CRA, and Bank Bribery.
Take Charge! Achieving Teller Excellence is a comprehensive program that teaches the knowledge, skills and attitude that make tellers successful for banks, credit unions or money services businesses (MSBs).
Achieving Sales and Service Excellence is a computer-based, distance learning program, which can be delivered via Internet, Intranet or CD. The program covers sales and service skills needed to succeed, bank products and services, customer care, selling bank products and services and, how to create great customer relationships.
Achieving Bankwide Security Excellence includes topics on: Opening and Closing Procedures, Robbery Prevention and Procedures, Bomb Threats, Kidnappings, Fires, Medical Emergencies and Information Security. This program will help to create a knowledgeable staff, prepared to handle potential technological and physical risks, as well as security at every bank branch.
Learning Link®, Edcomm Banker’s Academy’s full-featured learning management system has an open architecture that builds on industry-standard SCORM and AICC compliance, but adds features and capabilities far beyond any competing products.
For more information about programs like these, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Established in 1973, Citizens Bank of Blount County maintains 10 offices and assets of more than $313 million.
Edcomm Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
###
