(1888PressRelease)
September 26, 2008 - DALLAS — Crown Relocations, a worldwide leader of global mobility, domestic and international transportation of household goods, and departure and destination services, is ranked highest for Destination Services, according to a study by J.D. Power and Associates.
In a press release issued by J.D. Power and Associates, Crown was named as the relocation company with best performance for Destination Services. J.D. Power and Associates indicated that its study is the only source of independent, unbiased customer satisfaction information on relocation service providers, and is based on evaluations from transferees who were relocated to a destination within the United States, in the past 12 months.
In their announcement, their Customer Satisfaction Index ranking showed the market average at 708 (based on a 1,000 point scale) and Crown Relocations' at 725. The highest score for any company included in the index is 744. Of the six factors J.D. Power and Associates said it considered in the study (destination services; non-moving related services; packing services; relocation counselor; selling of prior residence; and transportation of belongings), Crown received the highest score in Destination Services.
This study focused on domestic moves, but Crown extends its services internationally.
To view additional details from the J.D. Power and Associates survey, visit: mcgraw-hill.com.
Crown Relocations
Crown Relocations (crownrelo.com) provides expense management, policy consulting and program administration, online tracking tools, storage, transit protection, home and school search, intercultural services, and domestic and international transportation of household goods services. We serve corporations, diplomats and private customers. Crown Relocations, a division of the Crown Worldwide Group (crownworldwide.com) operates from over 200 locations in 50 countries. Crown Worldwide Group's other divisions include Crown Fine Arts, Crown Records Management, Crown Logistics and Crown Wine Cellars. Established in 1965, the Crown Worldwide Group is a privately held company with global headquarters in Hong Kong.
GLOBAL & AMERICAS:
Natalie Graveney
Crown Worldwide
1401 Summit Ave, Suite 10
Plano, Texas 75074, USA
Telephone: 1 972 422 4288
E-mail: ngraveney ( @ ) crownworldwide dot com
ASIA-PACIFIC:
Susanne Osterholm
Crown Worldwide Holdings Ltd.
MassMutual Tower, 38 Gloucester Road,
Suite 2001, Wanchai, Hong Kong
Telephone: 852 2876 2678
E-mail: sosterholm ( @ ) crownworldwide dot com
EUROPE/MIDDLE EAST/AFRICA:
Marco Dilenge
Crown Worldwide
Wolf-Heidenheim-Strasse 12
Frankfurt, D-60489, Germany
Telephone: 49 69 1539-4000
E-mail: mdilenge ( @ ) crownworldwide dot com
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