(1888PressRelease)
August 12, 2008 - Technology company Codestone has been appointed to provide a fully managed and outsourced IT service to I.E. Taxguard.
The national taxation service provider initially contracted Codestone to deliver second and third-line support as back up to their existing in-house IT staff. In six months the service proved so successful that Codestone has now been commissioned to support and manage the firm’s entire infrastructure.
That includes supporting system users in both the UK head office and that of their overseas location in India.
Dan Hobson, Managing Director of Poole-based Codestone, said: “We’re able to monitor and measure every aspect of the I.E. Taxguard system and our experts carry out regular, scheduled pre-emptive maintenance work; stopping potential problems before they arise.
“Monitoring the whole system has also enabled us to spot areas where efficiency savings could be made. We’re in the process of consolidating the number of physical servers from 14 to just three with the deployment of server virtualisation technology. Reducing the number of physical servers also brings efficiencies in systems management, power consumption, storage space and air conditioning, which results in a huge reduction in carbon emissions.
“Having a virtual server infrastructure also simplifies the implementation of high availability computing. A virtual server can be moved from one physical host to another as simply as drag-dropping a file on your desktop; meaning companies are far less likely to suffer a break in their IT service due to a physical component failing or being in need of maintenance.”
Codestone operates extended office hours to ensure they’re available to support clients with overseas offices.
Shaun Crozier, Sales and Business Integrations Director commented, “Having Codestone proactively looking after our IT Infrastructure means real peace of mind. Issues are resolved even before they happen allowing us to concentrate on core business. Using Codestone managed services allows us to leverage their breadth of skill across our entire infrastructure”.
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