(1888PressRelease)
February 01, 2008 - Central Florida Helpdesk of Leesburg is pleased to announce that Travis Sheldon has completed the FtOCC Technical Training Program offered by Fonality for its trixbox PBX products. Central Florida Help Desk is the only Fonality/trixbox vendor in the State of Florida to have both a trixbox certified administrator and a separate trixbox certified technician on staff.
"With a certified support technician on-staff, Central Florida Help Desk now has the in-house skill set to provide quality tier-1support to their trixbox PBX clients," says Kerry Garrison. trixbox Community Director. "With this certification, Central
Florida Help Desk has the technical knowledge to ensure that their clients will make the most of our innovative PBX solution, and can respond quickly and efficiently to support requests."
According to Judd Spence, owner of Central Florida Help Desk, "Having two certified people on our staff means that we can provide high-quality telecommunications solutions to our small-and medium-sized business clients who want to leverage their investments in network infrastructure. The trixbox solution allows businesses to use their existing networks to supply the latest converged voice and data solutions to all of their employees in a cost-effective way."
Small- and medium-sized businesses are turning to converged voice and data solutions to enable their employees to be more productive both in and out of the office. "The trixbox solution is an elegant way to deliver cost-controlled telecommunications solutions to our business customers," says Spence. "With solutions like Fonality's trixbox, separate voice and data solutions represent an unnecessary expense."
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