(1888PressRelease)
October 22, 2008 - BrightHouse, The national retail chain specialising in the sale of home electronic and domestic appliances, household furniture and related products, expanded its management team in June 2008, and it seems that the move has led to considerable benefits for the company. Simon MacKenzie, (new Business Strategy Manager) and Geraldine Mcilwaine, (Corporate Social Responsibility Manager), have led the BrightHouse management team while pushing their customer relations team to offer new levels of service.
At the same time, BrightHouse management has invested in a new IT system that allows increased visibility of service, enabling rapid action to be taken to ensure customers continue to receive excellent service, time and again.
MacKenzie commented, “The last couple of months have been exciting in the company’s development and this has been reflected in the growth in revenue and customer numbers. We look forward to continuing the high standard of community relations and customer service that BrightHouse delivers."
Adding to this, McKilwaine said, “By employing from the local communities we serve, and through recycling, adult learning and charity programmes, BrightHouse delivers a range of activities which root the company very firmly as a strong and proud local community player. I’m looking forward to building on those solid foundations and ensuring that BrightHouse continues to engage meaningfully with our customers by putting their needs first.”
The additions of MacKenzie and McKilwaine led Mr Hamish Paton to state, “These appointments have strengthened our management team, and has kept us focused on our plan of business growth. Simon plays a fundamental strategy role as the business continues to expand and excel. Geraldine, who has an equally impressive track record, is invaluable as we continue to open more stores and improve how we give back to the communities we serve.”
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