(1888PressRelease)
July 06, 2006 - Oak Harbor, WA Looking for a fresh approach to providing extraordinary customer service? Need a strategy that will set you apart from your competitors? In "You're The Doctor…So Fix The Problem" Curtis Cowan, presents an innovative and extremely effective customer service principle that will change the way companies do business.
Mr. Cowan is a leading authority on the development of excellent customer service. His experience includes business planning, training, and managing day-to-day operations for a number of well known businesses, including Nordstrom’s, Marriott Hotel, Northwest Airlines, and the Washington Convention Center. He has trained thousands of employees in the United States and in Asia.
The prescription for achieving excellent customer service presented in "You're The Doctor…So Fix The Problem" is easy to swallow. It doesn't require businesses to spend hundreds and thousands of dollars developing a complex customer service program.
"You're The Doctor…So Fix The Problem" is relevant for CEO’s, entrepreneurs, managers, salespersons, and retail clerks.
Book Statistics
‘You're the Doctor... So Fix the Problem!’
Author: Curtis A. Cowan
Publisher: The Empty Canoe
ISBN(s): 0-9769995-2-8
Retail price(s): $10.87 U.S.
Page count: 156
Publication date: 8/31/2005
Language: English
Availability: www.Amazon.com, www.EmptyCanoe.com
About The Empty Canoe
The Empty Canoe, LLC is an internationally distributed publishing house located in Oak Harbor, Washington. TEC specializes in bringing new authors into the marketplace. We take pride in knowing the publishing industry is non-exclusive, and even the biggest of authors needed a stepping stone. Our authors will comprise the next generation of the Best Seller lists. www.EmptyCanoe.com
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