(1888PressRelease)
February 13, 2008 - New Delhi (India) - Effective recording and management of conversations through various communication channels has always been a key requirement for any security and crime prevention organization.
Knowing the importance of managing and monitoring of incoming and outgoing call traffic, the agency opted for Alliance’s Arcane Digital Voice Logger. Arcane helped them to not only record all voice conversations but also provide them with facilities like live call monitoring, call divert, report generations and automatic alerts on suspect numbers.
Our goal is to build solutions that can address the needs of accurate and reliable call information in a secure format, for homeland security agencies, and it’s a privilege for Alliance Infotech that so many security agencies across the country rely on us, Says Ms Faieza Khan-Business Manager, Alliance Infotech.
Arcane, a Digital Voice Logger specially designed for security agencies uses cutting edge technology to record and store all outgoing and incoming calls digitally, which can be accessed instantly. Alliance InfoTech Arcane work on Voice detection principle (VOX), can record from 4-channel to 300-channels, voice logger is compatible with USB & serial port, and is capable of recording on either of the PSTN/GSM/CDMA. System allows automatic voice recording of both sides telephonic conversation simultaneously on all channels on hard disk through window-based operating system. The system work on client server architecture that allows to access records from anywhere on the LAN or web. User-friendly Graphical Interface enable user to build single evidence case file through grouping of recordings in removable media like CD/DVD etc
Today's security and safety requirements have escalated to new heights. As a result, government and military agencies are replacing their older generation reel-to-reel and tape-based voice logging systems with digital solutions that are more reliable, accurate, fast and easy to use
About Alliance Infotech
Alliance Infotech is an ISO 9001: 2000 certified company that offers Computer Telephony products and solutions. Established in 1997 and headquartered at New Delhi (India), Alliance has over the years demonstrated expertise in the field of enterprise grade computer telephony components and e-business infrastructure software. The company serves customers across verticals to meet their Customer contact management requirement – Telecom, Banks, Government, Real Estate, FMCG etc. Through custom application development and consulting services Alliance enable companies to reengineer critical business processes for stronger relationships and enhanced interactions. Alliance has over 300 man-years of experience and successfully support systems, which have answered around 10 million calls.
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