(1888PressRelease)
October 15, 2008 - Anchor Bancorp, Inc. has renewed its training package with Edcomm Banker’s Academy - along with Edcomm Banker’s Academy’s own LMS, Learning Link® for hosting and maintenance.
Achieving Teller Excellence gives tellers an overview of the industry, prepares them to provide outstanding customer service, reviews the various products and services that the Bank offers, and teaches them how to process and settle transactions while being mindful of compliance issues that affect their work.
Focus on Compliance covers: BSA, AML, USA PATRIOT Act, OFAC, Privacy, Gramm-Leach-Bliley, Sarbanes-Oxley, Reg CC, Check 21, Reg E, Truth in Lending, FCRA, FACT Act, ECOA, Fair Lending, HMDA, CRA, and Bank Bribery, among others.
Focus on HR Compliance covers: Ethics and Code of Conduct, Conflicts of Interest, EEO, Harassment and Discrimination, ADA, FMLA, HIPAA, FLSA, COBRA, as well as other laws and regulations from OSHA, EEOC and OFCCP.
Focus on Credit Risk Management, from Edcomm Banker’s Academy, includes: micro- and macro-lending; the credit lending cycle; types of borrowers; reading a credit report; FICO and Beacon; and how to make sound lending decisions.
Leadership: Sharing the Vision covers: Leadership Characteristics, Types of Leaders, Achieving Consensus, Coaching, Delegation, Communication, Asking Questions, Listening, Giving Feedback, Dealing with Rumors, Building Trust Relationships, Team Dynamics, Change Management, Meetings, Influencing and Conflict Resolution.
Learning Link®, Edcomm Banker’s Academy’s full-featured learning management system, maintains a complete record of every learning and administrative activity and offers a wide variety of customizable, real-time reports available both onscreen and in CSV formats for download and integration into any HR system.
For more information about programs like these, or to find out how Edcomm Banker’s Academy can customize any training program, log onto www.bankersacademy.com or call 888-433-2666.
Formed in 1981, Anchor Bancorp, Inc. is a privately owned $1.1 billion multi-bank holding company with 17 locations in the Twin Cities.
Edcomm Banker’s Academy is a 21-year-old multimedia education and communication consulting firm specializing in the development of creative business solutions that improve productivity, customer service and market share - providing bottom-line results. Edcomm Banker’s Academy has had the privilege of assisting many distinguished clients with business solutions in the form of eLearning programs, classroom instruction, multimedia production and online and print based documentation. Edcomm Banker's Academy offers many off-the-shelf and customized courses such as Teller Training, Compliance Training and Systems Training specifically designed for Banks, Credit Unions and Money Services Businesses (MSBs).
Edcomm Banker's Academy (www.edcomm.com) (www.bankersacademy.com) is headquartered in New York City with an Advanced Design Center located in Fort Washington, Pennsylvania.
###
