(1888PressRelease)
August 03, 2009 - The activity is part of Dr. Moopen’s initiative to build a family atmosphere, wherein individuals are groomed to develop self-confidence and encouraged to express themselves by affirming their skills and talents.
The workshop is aimed at promoting a positive work environment and camaraderie amongst all employees right from their Country Head to the office boys.
Mr. Jayan, the country head, said “We at Al Raffah Hospital continuously strives towards the achievement of our motto “Quality healthcare”. This workshop is managed by internationally accepted trainers, who are experts in training personality development, soft skill development, crisis management, and outstanding customer service, etc.
All medical and paramedical staff undergo training on how to attend and satisfy customers requirements in a professional way with a human and healing touch. The training makes employees capable of giving helping hands for patients, pain management, quality standard management, ethical medical practice and personnel care management of emergency medical circumstances.
“The workshop is Dr. Moopen’s special platform to boost the employees’ core strengths and capabilities. Through this activity, all employees are given the opportunity to affirm their skills, talents; and to smile as a show of our commitment to provide the utmost care and attention to every person we deal with”, Jayan said.
He added that the activity is aimed at ensuring that each person working in Al Raffah Hospital would serve with greater passion and motivated to provide high quality service. “They are given the utmost care value with the intention that that they would pass it on to all our patients and visitors”.
The ten-day workshop is being conducted by Susheel Gajwani, a well-known Indian motivational speaker and eminent television producer and Ms. Dimple, an international instructor for the art of living courses with 5 yrs experience in the US and presently conducting programmes in different parts of India. The activity involved team building exercises and unity amongst employees.
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